PO Box 4149
Eaglemont
Victoria 3084
Australia

Frequently Asked Questions

General

What is AutoInstruct?

AutoInstruct was created to help centralise automotive tutorials from all over the world. Our team is currently creating guides for a number of manufacturers, including Holden, HSV, Honda, Toyota, Volkswagen, Audi, Mazda, Mercedes-Benz, Subaru and more!

We also have an extensive online store, covering your service and performance needs!

Store

Can I Pickup Products?

Unfortunately we don’t offer product pickup. We’re an online only company and therefore don’t have a physical store address.

Dispatch

All orders are shipped from Melbourne, Australia. If your item is in stock, your order will generally ship within two business days.

Products ‘Out of Stock’ will feature estimated shipping times on the product page.

Postage Destinations

AutoInstruct only posts to Australian and New Zealand addresses.

Postage / Freight

All orders are shipped using Australia Post eParcel. Both Regular and Express services are offered at checkout.

Payment Methods

We accept general payments through the PayPal secure gateway. As a result, bank transfers and all major cards are accepted.

We also offer ZipPay, a simple and 100% interest-free payment solution powered by zipMoney Payments. zipPay gives you the ability to buy now, and pay later for purchases – without a credit card. Once approved, you get access to a new shopping account that allows you to pay back with total flexibility over time.

OBDeleven

Android App Download

To download the OBDeleven App, please check your invoice, there is a download link included.

Alternatively you can log into your account, and the download link will be available alongside your OBDeleven purchase.

Policies

Terms & Conditions

Our Terms & Conditions Policy can be found here.

Privacy Policy

Our Privacy Policy can be found here.

Shipping & Returns Policy

Our Shipping & Returns Policy can be found here.

Contact Us

AutoInstruct PTY LTD
ABN: 94 616 272 989

The team at AutoInstruct are here to answer your questions. We’ll do our best to respond within the same business day

We respond to every message! If you don’t hear back from us within 24 hours, please check your Spam or Junk Mail.

Please do not request a callback through this form. We provide all communications via Email.

If you do send us an Email, please refrain from also messaging us on Facebook. We will respond to your email. 

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